Chant West Super 2018 Pension 2018

My Super News

Super in the spotlight

12-Feb-2019

As the cornerstone of Australia’s retirement system, superannuation is in the constant glare of personal, government and media scrutiny. Read More

Impressive services at our core

11-Feb-2019

Our mission is to protect the futures of our members who support our younger generations. That’s why we strive to deliver value that goes beyond your super or pension balance. Read More

Enquiries and Complaints

If you have an enquiry, please contact our Client Services Team on 1300 660 027 between 8:00am and 5:00pm weekdays. If your enquiry is not resolved, then you may register a formal complaint in writing by email or post, which will be directed to the Fund Secretary.

Fund Secretary
VISSF
GPO Box 4974 Melbourne VIC 3001
Email: super@vissf.com.au

If an issue has not been resolved to your satisfaction, or we have not resolved your complaint within 90 days, you can lodge a complaint with the Australian Financial Complaints Authority (AFCA). AFCA provides fair and independent financial services complaint resolution that is free to consumers. Time limits may apply to complain to AFCA and so you should act promptly or otherwise consult the AFCA website to find out if or when the time limit relevant to your circumstances expires.

Australian Financial Complaints Authority
GPO Box 3 Melbourne VIC 3001
Telephone: 1800 931 678
Web: www.afca.org.au

Chant West Super 2018 Pension 2018

My Super News

Super in the spotlight

12-Feb-2019

As the cornerstone of Australia’s retirement system, superannuation is in the constant glare of personal, government and media scrutiny. Read More

Impressive services at our core

11-Feb-2019

Our mission is to protect the futures of our members who support our younger generations. That’s why we strive to deliver value that goes beyond your super or pension balance. Read More

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